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The purpose of this paper is to evaluate and compare the protective, anticorrosion behaviors and electrochemically synthesis of poly(2-chloroaniline) (PCANI) and poly(2-chloroaniline-co-aniline) P(CANI-co-ANI) films on thin zinc–iron plated carbon steel (CS).

Zinc–iron (ZnFe) alloy plating was successfully achieved on CS applying 3 mA constant current value. The PCANI and P(CANI-co-ANI) films on ZnFe-plated CS electrode were synthesized by cyclic voltammetry technique using monomer(s) containing 0.20 M sodium oxalate solution. The CS/ZnFe electrodes with and without PCANI or P(CANI-co-ANI) films were characterized using SEM and anodic linear sweep voltammograms. The anticorrosive behaviors of uncoated and coated electrodes were studied in 3.5 per cent NaCl solution by corrosion techniques which include open circuit potential measurements, the anodic polarization curves and alternative current electrochemical impedance spectroscopy (EIS) technique.

The protection efficiency values (E per cent) for CS/ZnFe, ZnCS/ZnFe/PCANI and CS/ZnFe/P(CANI-co-ANI) electrodes were calculated as 71.05, 84.53 and 92.79, respectively, after 168 h of immersion time. The results showed that P(CANI-co-ANI) coating on ZnFe-plated CS electrode exhibited higher corrosion resistance and provided better barrier property in comparison with PCANI coating and ZnFe alloy plating, in longer exposure time.

A number of reports on the synthesis and characterization of PANI have appeared in the literature during the past decade, but there is no such publication of PCANI. At the same time, the synthesis of PCANI onto the surface of metal alloy coating being the first of this kind, no such proceedings have been reported in the literature so far.

The present paper aims to propose a framework on weather index insurance (WII) service design by using quality function deployment (QFD).

This study utilizes QFD technique to propose a customer oriented framework on WII service design. In initial phase, customer and design requirements were gathered to derive the relationship between customers' and managers' voice for construct the house of quality (HOQ). Later on, prioritized customer and design requirements as QFD outcome were utilized to develop the action plan matrix in order to suggest the future action plans.

This study proposed a customer centric framework on WII service design to address the customer requirements. Findings show that adequate claim payments, hassle free prompt claim payment and transparency in losses computation are prioritized customer requirements with highest importance rating, whereas, accurate claim estimation, claim management system and advancement of technology are prioritized service design necessities with highest importance rating.

The proposed WII service design can enhance the quality of WII service by attain the higher standards of WII service in order to completely satisfy the customers.

The proposed WII service design can provide a solution to the problems faced by WII industry by improve the customer's service experience and satisfaction.

Based on best of author's knowledge, this paper first proposed a framework on WII service design by integrating customer and design requirements by using QFD.